Privacy Policy

1. Controller and essential information

Business name: bytesynclab.com (PE)

Address: 18 Volodymyrska St, Kyiv, 01001, Ukraine

Contact email: contact@bytesynclab.com

Phone: +380 680 062 8001

Legal representative: Emma Roth, Managing Director

For consumer contracts (including distance/online arrangements), we provide required identifying and essential information prior to or at contracting. Relevant legal basis: Закон України «Про захист прав споживачів» від 10.06.2023 № 3153-IX.

2. Personal data we collect

• Contact and lead data: name, email, phone number, and any details you provide in the message.
• Service request details: information you share when you ask about driving lessons or availability.
• Communication data: content of correspondence and call/lead interactions for support and follow-up.
• Technical data (if applicable): IP address, device and browser information, and logs associated with visiting our website.
• Cookies/analytics identifiers (if used): data collected through cookies or similar technologies.

Where we process personal data, we do so in accordance with Закон України «Про захист персональних даних» від 01.06.2010 № 2297-VI.

3. How we use personal data

We use personal data to:

• Respond to your inquiries and provide information about driving school services.
• Manage and process lead/contact submissions and schedule follow-up.
• Communicate with you regarding lessons, training, and administrative matters.
• Improve our website and services, including troubleshooting and security.
• Comply with legal obligations and resolve disputes.

If you contract remotely, we provide pre-contract consumer information and comply with remote-contract information and order requirements under Закон України «Про захист прав споживачів» від 10.06.2023 № 3153-IX, including Стаття 13, Стаття 17, Стаття 19 and Стаття 21. For electronic commerce interactions, we follow Закон України «Про електронну комерцію» № 675-VIII.

4. Legal grounds for processing

We process personal data on lawful grounds as required by Ukrainian law, including the need to take steps prior to entering into an agreement at your request, for contract performance where applicable, and to comply with legal obligations. Overall compliance: Закон України «Про захист персональних даних» від 01.06.2010 № 2297-VI.

5. Sharing and disclosure

We may share personal data:

• With service providers acting on our instructions (e.g., hosting, email delivery, website analytics) where necessary for providing services.
• When required by law, court orders, or governmental requests.
• To protect rights, safety, and prevent fraud or abuse.

We do not sell your personal data.

6. Data retention

We retain personal data for as long as necessary for the purposes described in this policy, including to respond to inquiries, manage leads, and meet legal, accounting, and reporting requirements. Retention periods may vary depending on the nature of your request and applicable obligations.

7. International transfers

If we use service providers that process data outside Ukraine, we take steps to ensure such processing is lawful and protected in accordance with applicable Ukrainian requirements under Закон України «Про захист персональних даних» від 01.06.2010 № 2297-VI.

8. Your rights

You may have rights regarding your personal data, including access, correction, and deletion, and other rights provided by Ukrainian law. For claims and exercising rights, contact us using the details in Section 9.

If your relationship involves a consumer remote contract, you may also exercise consumer withdrawal rights as provided by Закон України «Про захист прав споживачів» від 10.06.2023 № 3153-IX, including Стаття 21.

9. Contact for privacy requests

To submit a privacy request, contact:

bytesynclab.com (PE)

Address: 18 Volodymyrska St, Kyiv, 01001, Ukraine

Email: contact@bytesynclab.com

Phone: +380 680 062 8001